We bought round excursion connecting flights by way of Charlotte from Boston to Aruba for 11/28/2015. We paid On top of that to your “excess area†seating. No where have been we knowledgeable that these “excess space†seats didn't offer a reclining solution. Whenever we arrived in Charlotte, we boarded flight 874 only to b instructed via the Captain that he required to do some “regime upkeep†that could take a “jiffy†prior to we still left, because he “would not be capable of go away Aruba in time†if he waited to have it finished accomplished there.
I had been on keep with reservations various moments for incredibly extensive amounts of time. A single AA reservations and 1 agent advised me it could Charge me an extra $189.00 to fly out following morning then mentioned that flights have been booked subsequent day.
I are around the cellphone for 3 hours attempting to resolve a problem the place my bag was split open up and my belongings lacking.
I was striving to get ticket for 15 12 months outdated son and couldn’t use Internet site for he was deemed minor. I known as purchaser service and she or he assisted me with airline buy. I specifically asked if I required to cancel if I could within just 24hours. This attendant mentioned Certainly. I found out four hours later The rationale son would want to fly was cancelled. I identified as back again to cancel the flight the attendant advised me I couldn’t cancel flight and it absolutely was a nonrefundable ticket. I told her predicament as said earlier mentioned she claimed she couldn’t do something. I questioned for any supervisor, I acquired a person and defined the problem, she mentioned I couldn’t cancel it and obtain my money back she was incredibly rude and hung up on me. I called back to check with for one more supervisor and as I used to be talking to this supervisor she informed me that the final supervisor said in her document I refused voucher. What at any time a voucher was I wasn't even positive. Then 2nd supervisor instructed me what she believed. So the flight wasn’t cancelled since she said to wait a few times just before I make my ultimate determination and he or she would wave switching cost to do so and I shouldn’t have any trouble.
My spouse And that i experienced flight reservations for currently (March 15, 2014) and after a schedule coronary heart scan on Wednesday of this 7 days, he was diagnosed that has a extreme coronary heart challenge. On Friday, March fourteen, 2014 he experienced to possess a heart catherization and it absolutely was impossible for us to go on our family vacation. I identified as American Airlines Customer Service and was properly instructed “tough luckâ€.
We are Regular flyer customers for over 30 a long time, and among the sights for us to carry on with your services would be the benefits you offer you to us and The nice service We've got constantly experienced in a great number of journeys with AA. On Jan 29 2015, I referred to as AA en Español to help make arrangements and reserve two ticket with our miles for Feb 18th to March 2nd 2015 from Detroit, MI to Los Angels,CA. A good Woman Ana Maria helped me with every one of the paper function And that i did pay for all the extra costs with my City Credit Card foe my partner and myself and Ana Maria advised me that I will acquire confirmation on my e mail, and gave me in excess of the mobile phone our two locator documents. Very well, right now Once i named again simply because we didn't get the data on my e-mail, we have been informed to our surprise that only my partner experienced reservation and there was almost nothing on report for myself!
On seven/19/2013 I flew by way of American Airways from Columbus Ohio to Las Vegas Nevada. We experienced a layover in Dallas Tx, at your Fort Value airport. I'd the worst practical experience I have at any time experienced Together with the American Airways Associates there and After i referred to as customer service they were no help both. Initial, a person of the Reps sent us to the wrong gate; I had to inquire a representative wherever our flight would be departing from simply because a gate variety was not on my boarding pass. We went for the gate instructed and were being despatched to the incorrect gate, due to the fact we were at the wrong gate we did not listen to our departing flight details resulting in us to pass up our flight. We went to the counter requesting a discover this status of our flight due to the fact we had read nothing at all, a single AA attendant within the station wasn't willing to seem just about anything up because she was typing or accomplishing another thing. I stated to her that it had been essential for the reason that we could miss out on our flight. She didn’t care. Regardless that there was a long line of people ready to talk to the only real AA rep available. I waited in line for so long as I could, I then noticed an AA representative walking by and I finished her for help, she stated there was nothing at all she could do and sent us to another AA desk. We went to that desk and we have been told our aircraft was proper there outside on the point of get off and that they'd not let us to the plane mainly because when they known as the AA Reps over the airplane and ask them to watch for us it will make Everyone insane?
The red tape to acquire a response a couple of authentic messed up excursion from get started to complete is horrible. I are seeking to receive a response from AA although the run close to is exactly what AA wishes so you might give up..GUESS WHAT ? i dont surrender very easily. so AA i await your solution.
There’s nothing like acquiring AA workers just take around gate 46 terminal d on Sunday, November three. Is that this their breakroom? Six fellas for one hour And that i see that many are “chiefs†to the uniform patch. I’m so glad I paid to pay attention to Felix and Guerillmo yell and snicker for an hour or so
I spoke with Wanda this morning about added baggage as well as nerostimulator implanted in my again. She was pretty helpful, I am happy that I called and obtained the right data.
I upcoming realized that there was no Responsibility No cost on board. Regardless of currently being explained to through the flight attendant that Obligation No cost had been discontinued 18 months earlier, I are aware that we bought goods final March.
We landed on time and have been more than happy that the journey was easy and painless. After we created it to baggage declare, the carousal stopped and about 1/2 of your passengers obtained their bags. There were so Many people watching for our luggage. Quite a few of us went for the AA to clarify that they needed to do a little something.
My grievance is, on March 8th. My baggage was delayed from Chicago, my desired destination was Dane County Airport Madison Wi. When it experienced arrived, it was delivered. Having said that, the luggage were wrecked and taped up. I referred to as in a criticism instantly. I were givin a number of cellular phone figures and also the firt 1 was just a recording to go away my telephone and somebody would get back again to me.
I am producing to tell you of my Awful expertise flying on American Airways. Initially off, I had been confirmed on flight # 1696 from New Orleans to Chicago for the five:15 departure on 7/nine/07. For sure just after quite a few changes to this departure time with little if any interaction from an Airline consultant regarding the hold off (till the flight time elapsed and no updates had been produced) I inquired and discovered that the delay was a immediate results of inclement weather. On arrival to Chicago’s O’Hare Airport, I acquired that just after presenting to my departure gate for my connection, the flight # 4169 departed below 20 minutes before my arrival in the gate.